Monday, 26 October 2020

AI integrated User Engagement Tools for Magento Retail store

 As we were learning about how AI can improve user engagement, let's move forward with that.

Customer assistance:

The COVID-19 situation has increased the cut-throat competition amongst retailers and forced them to provide the out-of-the-box feature to increase user engagement. Accurate customer assistance is one of the features that can attract more users to provide an uninterpreted customer-experience.

Customer assistance chatbots leveraging AI provide a way for customers to communicate with you without wasting any time and effort from your end. Best Magento development India uses concepts like NLP and ML to provide system-generated accurate answers for almost every queries of the users.

If you want to stand out of the competition you can provide a hybrid customer service environment’ that can efficiently take care of basic customer handling tasks to an extent. The chatbots not only solve the queries but also recommends products based on the user’s previous purchases, question, search history and many more.

This can increase customer engagement as the chatbots almost solve every query of them and provide support 24*7 which is well-appreciated by consumers, plus it puts your work at ease. The chatbot guides the users to perform the activity they want accurately, reducing their time and efforts to perform the activities here & there. Magento development companies India can help you to design the chatbot to perform the activities that you want.

  • Shopping recommendation:

Relevant or preferred product suggestion encourages the user to spend more time on the store. Al can analyze customer behavior through the search history and many more factors that can help you to display the relevant products customer want accurately and can increase customer engagement. The combination of engaging UI and personal recommendations provides a higher user engagement rate.

  • Product search:

Product search options for users and visitors can work as a sales booster. Integrating this with AI can lead you towards great benefits. Proficient Magento development company developers can develop a visual recognition model for your store that can understand the needs of consumers and display them accordingly while users are looking for them. The big marketplace giants like Amazon and Flipkart are already using these AI advancements for sale booster. No matter you have a large or a small startup Hire Magento Developer web store you can leverage AI to your product search as it provides the facilities to tag, organize, and search content efficiently with image or video’s labeling feature search.

These are some of the Magento web store market wonders but this is not an end. There can be many more and the list can grow much longer in upcoming years of AI. Staying aware of the market trends of AI can help your Magento store for ROI generation, user engagement, and many more. Best Magento development India can provide services for real-time implementation of AI applications for your Hire Magento Developer. If you ever feel the need you can always get help from the experts. All you need to do is contact us.

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